Curious about what happens after you hit that magical "checkout" button? Let’s spill the tea on your KynCare order from click to doorstep!
At KynCare, we're all about that handmade goodness. Yup, every single jar of our Whipped Body Butter gets the royal treatment. 💅 From crafting the adorbs cake-like outer jar (seriously, it’s chef’s kiss 🧁) to filling it with our creamy mango butter blend, every step is done with love. After that, we bubble-wrap it like it’s a VIP and send it off on its journey to you! 🌈
This whole process can take up to 4 weeks because our small team is working hard to keep the quality top-notch. 🕰️ Weekends don’t count in our processing time (gotta rest up for the magic!), so remember that when you’re tracking your order.
THE POTENTIAL OF MELTED BUTTERS
Heads-up during hot months: keep an eye on your tracking! ☀️ If your butter shows up a bit melty, just pop it in the fridge (not the freezer!) to get it back to its creamy self. 🥶
DAMAGED ITEMS
Damaged goods? Ugh, no one likes that! Send pics to Support@KynCare.com ASAP and we’ll sort it out for you. 📸
HOW TO I CANCEL MY ORDER?
Need to cancel? Once you hit checkout, that order’s locked in—no cancellations. 🚫
I PUT A DISPUTE ON MY CARD, CAN I REORDER?
If you place a dispute on your card, our system’s on high alert for fraud. That means you won’t be able to reorder if there’s been a chargeback. 🛑